Mission of Service Statement

We understand that primarily 80% of business that is done in the U.S. is customer service oriented. That is why we aim to please our clients by being #1 in our field which is passenger ground transportation.

 

Our commitment to you is we will provide our clients with a service of excellence by;

  • Innovation– We are a learning organization and therefore embrace new ways to get better results.
  • Service– Our clients/customers are the heart of all we do.
  • Integrity– We accept & honor the trust placed In us through our practices of how we do things.
  • Quality– We consistently provide the highest quality of care through proven practices.
  • Teamwork– Together we are better & strong . ©
 

What makes P. Walker Travel & Tours, INC., different?

  • Excellence in client/customer service
  • Experienced staff & team members
  • Quality services, safety, & professionalism
 

Our Goals & Systems of Belief

Our goal is simple, to provide excellent customer care in all that we say and do. We will provide elite ground services by our trained qualified professionals from the start of their experience with us until the very end. No exceptions!
  • Professionalism
  • Timeliness
  • Integrity
  • Continued training & resources
  • Quality
  • Performance
  • Availability
  • Safety
 
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